Products/Services
I.T.M.C.T. is a technical management organization that has the experience and expertise to meet the business information system (IS), needs for your organization.
Based on the use of a variety of experts, with CASE technological tools, we can complete the following tasks for your systems and equipment.
Analyze-Design-Implement-Control-Maintain-Repair
The new market trends which are based on information technology require significant investments in organizational and management changes with continually innovations in order to remain competitive.
Staying ahead of the curve requires constant research and dynamic fast decision processing techniques.
ITMCT assures that your business investments gives you a substantial return on your investment immediately
ITMCT uses the latest cutting edge software technologies integrated into our systems management packages:
- ERP (Enterprise Resource Planning)
- SCM (Supply Chain Management)
- CRM (Customer Relationship Management
- BPM (Business Process Management)
- BPR (Business Process Redesign)
- SDLC (System Development Life Cycle)
- TPS (Transaction Processing Systems)
- ERM (Employee Relationship Management)
- PRM (Partner Relationship Management)
- DBMS (Database Management Systems)
- DSS (Decision Support Systems)
- MIS (Management Information Systems)
- EDI (Electronic Data Interchange)
- ILS (Integrated Logistics Systems)
- ESS (Executive Support Systems)
- KWS (Knowledge Work Systems)
- OAS (Office Automation Systems)
Enterprise Resource Planning (ERP) systems
Interdependent software modules with a common central database that support basic internal business processes for finance and accounting, human resources, manufacturing and production, and sales & marketing integrated with the use of the Internet.
Enables data to be used by multiple functions and business processes for precise organizational coordination and control.
Customer Relationship Management (CRM)
- Business and technology discipline for managing customer relationships to optimize revenue, profitability, customer satisfaction, and customer retention
- Capture and integrate customer data from all over the organization
- Consolidate and analyze the data
- Distribute results to various systems and customer touch points across the enterprise
- Customer Relationship Management (CRM) Software
- Can range from niche tools to large-scale enterprise applications
- Can link to other major enterprise applications, such as supply chain management
- Can include modules for partner relationship management (PRM) & employee relationship management (ERM)
Business Process Re-engineering (BPR)
Analysis and subsequent modification of a business organization in order to accomplish improvements in the organization's performance and ease the business process management.
Subject of the examination are:
- Business processes, tasks and sub-tasks performed by the organization
- Information and material used and produced by the business processes
- Human and technical resources involved in the business processes
- Cost and value related to the business processes.
The subsequent modification especially includes the
- Redefinition of business processes and comprised tasks
- Re-conception and re-implementation of supporting technical resources (e.g. application software, databases)
- Reassignment of human resources to business tasks
- Management of the business process design based on an integrated repository.
Depending on the industry and the optimization target (e.g. reduction of cost or time, improvement of product or service quality), the alteration approach will vary.
ITMCT provides the tools and consulting services to help you make your business process reengineering projects successful.
System Development Life Cycle
Our systems analysts utilize the SDLC four phase operations and evaluate organizations and implement new technologies that can be employed to enhance your current business.
- 1st: Planning & Selection
- 2nd: System Analysis
- 3rd: System Design
- 4th: System Implementation and Operation are the four phases in (SDLC)
Systems Development Life Cycle is utilized by ITMCT's System Analyst
These four phases are intertwined with Project Management Processes of Project Initiation, Planning, Execution, and Closedown.